A newsagent I know was called today by someone saying them were from Epay and asking them to print an ePay voucher and read the voucher number to the caller. This is a scam. Epay would never call and ask you to print a voucher and read the number. Tell your staff.
Similar thing was happening recently with Ukash.
Also had a “customer” Saturday who wanted to pay with a pre pay Visa and sign. Had to ask him for cash AND make staff aware of this.
Hi Mark;
After finding out more information on arrival at the shop this morning about what happened yesterday; it seems the person who rang the shop was very specific about how they spoke to my Junior Staff member.
1. They specifically targeted the time of 4.30pm; they knew the likelihood of juniors being employed were high.
2. They got really aggressive; asking why they were being so poorly treated by my staff member when she originally refused to attention their request.
3. They targeted 2 products $300.00 Ukash voucher & $150.00 VPAY voucher.
4. They knew exactly how to advise my staff on the procedure required to produce the voucher.
5. They pretended to be EPAY staff, even telling my staff they had a reference number from a discussion with the “Manager” of the shop earlier in the day.
If you have any questions; feel free to contact me.
Vaughan Lawrence
Managing Director
newsXpress Beechworth.