I’ve seen more locations open as online shopping collection points out on the streets and more businesses offering collection point solutions at the NRF Big Show over the last few days than in previous visits. This stands to reason as online shopping grows and with this so does the challenge of the last mile delivery – collection.
I’m not sure about the viability of these lockable collection points for newsagencies, certainly not shopping centre newsagencies where rents are higher and space is limited. Maybe in a high street situation but then with services like Parcel Point and N Parcel newsagents already have it covered and we provide a more personal and focused service.
I know locked collection point boxes are something Australia Post is rolling out. Expect to see stand-alone businesses open up in this area just as they are in the US.
I think the big attraction will be those who can offer collection boxes not just for Australia Post but for FedEx, DHL, UPS, Toll and other courier companies too.