Newsagents in NSW/ACT are being advised by Nationwide News of a label production issue impacting The Sunday Telegraph tomorrow:
Please be advised that NWN has experienced a technical issue within DTI that is impacting our ability to produce newsagent labels for The Sunday Telegraph on 12 January 2014.
NWN has no alternative but to re-run newsagent labels for The Sunday Telegraph newspaper with the quantity’s that were supplied on Sunday 5 January, 2014.
The Sunday Telegraph labels for tomorrow will be dated Sunday 5 January 2014.
Billing for these supplies (on statement dated Sunday 12 January 2014) will reconcile with billing on Sunday 5 January 2014.
Any discrepancies that may appear between copies supplied and billed will be rectified as a miscellaneous adjustment (either debit or credit) of Sunday 19 January 2014.
The bulk size for The Sunday Telegraph will be run in 22’s. The bulks for The Sunday Telegraph will be larger than in previous weeks.
We sincerely apologise for this inconvenience.
I’m posting details here as many newsagents could have left their shops after the fax had been received.
UPDATE: H&WT just advised newsagents The Sunday Herald Sun is affected too.
just got the sms notifcation, same issue in VIC. Iservices is a joke
That might explain why one of my bulks today was from last Sunday!
Everyone affected and received less papers as a result should check your statements.
Not sure if they are negligent or hoping we don’t notice. But the historical draw has reverted back what I originally ordered for that Sunday so any evidence of a reduction in copies is gone (in my case 100) and I’m being charged for that extra hundred copies on that week’s invoice.
What a mess.