I’ve had three calls from newsagents in the last ten days saying the sale of their business is at risk because of the Tatts requirement that all directors of a purchasor attend the full Tatts training requirements. In one case I’m told a director has been told they need to return from overseas to do the training even though they will never work in the business. In their case they now appear unlikely to proceed with the purchase of the business.
While I understand the importance of proper training, the tatts approach appears to be heavy handed. I am certain I could find some excellent lottery products sales people in newsagencies who have never undertaken any training. It’s all about the person, their retail skills and their motivation.
A big part of that training focuses on Responsible Gambling. The question is whether Coles-Express owners will be forced to do this, and whether there will be a owner/manager on site at all times as is required by Tatts for Newsagents?
I don’t think so. Double standards.
I got lucky with this one. A larger Supermarket in Town was brought up by a larger group and then then lost lotto until the new companies directors did the lotto course (this took over 3 months and I was the only Lotto machine in town). What was funnier was none of these directors will ever sell lotto or work on the floor in the shop concerned. They are in a group of about 20 or more stores. I have seen Mark complain about this in the past and I think there is some validity to these complaints.
love to see a pic of the entire coles board of directors and the chairman in a classroom doing the training