The Australian Financial Review today has a report about how David Jones is dealing with structural change in retail. I urge newsagents to read the article.
The key takeaway for me is the acknowledgement by David Jones’ CEO Paul Zahra of the structural change confronted by retailers. The scope of the structural change is considerable, it goes to the very foundation of retail – what people buy, when they buy and how they buy. It challenges what we invest in our businesses and our plans for our future.
I cover this in the Newsagency of the Future workshop series.