A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Sunday newsagency management tip: roster for you and not your team

I have written here before about the need for newsagents to look carefully at their roster, to consider carefully the cost to the business of each hour of employment you pay for.

Too often, I see rosters loaded with unnecessary hours. Hours rostered to give friends work. Hours rostered because employees say they need extra help when they don’t. Hours rostered to reduce theft when the theft actually reduced costs less than the cost of the extra hours.

Each hour rostered needs to deliver a measurable return to the business. This return needs to be tracked and the roster adjusted based on the data gathered.

It’s simple: your best sales people work the shop floor, your best organisers work your business operations processes – all for the profit of the business and nothing else.

How would your bottom line look by the end of 2013 if you cut 10% or 15% from your weekly roster today.  In one newsagency I looked at this past week the bottom line saving would be more than $50,000. If they make the recommended changes I am certain the $50,000 will flow through to their bottom line.

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Management tip

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