I was privileged to have breakfast today at Jamms Restaurant in Las Vegas before heading off to look at a bunch of retail businesses. I wanted to get the team I am here with to Jamms so people could experience the customer service I experienced earlier this year.
While the food at Jamms is delicious, it is the service experience which is truly memorable.
The sign on the table is a good indicator of their commitment to service. (Click on the image for a larger version.) Whereas other restaurants, and businesses including newsagencies, have signs telling shoppers what not to do, Jamms has a sign saying what they will do for you. And they do it.
Another sign they have says you will leave as a friend. It feels like that … without being forced. It truly is a wonderful customer service experience, inspirational.
While Jamms is off the beaten track, far away from where Las Vegas tourists usually get to, the visit is well worth it. It’s one of the best breakfast experiences you could have in the US.
Talking of customer service , This morning at 4 am i arrived at work to find my computer had died , we stuffed around for awhile hoping it was something easy ,loose cable or something but no such luck ,it is just dead . So anyway at 5 am i called up the guys at tower and i was amazed that at that time of the day someone could help me out . We kept him awake for about 2 hours and he was a life saver . We still have no main computer but the other 2 are going .So just want to say thanks for the help