My newsagent software company, Tower Systems, is rolling out a significant new version of its newsagency software. This new software introduces a new level of greeting card performance reporting, streamlined stock management processes, enhanced EDI capabilities, enhanced business performance reporting, greater visibility of gross profit when bringing new stock into the business and tighter management of the sale of age restricted products.
60% of the enhancements in this newsagency software were suggested and voted on by newsagents through the exclusive Software Ideas process.
The software has been in beta release in more than 25 newsagencies since early this year. The customer feedback has been excellent in assisting further enhancement.
With more than 1,700 newsagents as customers, Tower Systems has to follow a structured process with all updates and even more so with an update of this scope. Previewing the update has been instrumental in encouraging more newsagents to switch to Tower Systems already this year.
I think that newsagents will see a consolidation of software companies serving the channel as supplier standards further evolve and demands on software increase. While I have said this previously, I have seen the pace of churn pick up over the last few months.