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XchangeIT issue affecting newsagents today

There is a technical problem between Network Services and XchangeIT which has caused outage for several hours so far today.  Considerable resources are being thrown at this by appropriate people inside Network and XchangeIT to resolve the issue.

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newsagent software

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  1. Ian

    And Gotch

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  2. PETER

    our issue was with gotch. finally i found someone at xchange to have gotch email the file for todays mags to us. 11am.

    so now i can see that we are missing a parcel

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  3. Brett

    They appear to be back online but my files at least were corrupted and I have $600 of rejected returns!

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  4. shaun s

    what is going on with xchangit i have sales files from 2009 showing up obviously out of date ? maybe they need an email stating that due to mistakes we will now have to pay a smaller fee 😕

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  5. Brett

    Certainly, if we are not accurate we get ‘fined’.

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