Newsagents received an Off-Sale Date and Return Method Changes Notification from Network Services last week. This is the first of what we expect to be many. The newsagents operating according to industry standards did not have to do any extra work. Newsagents not following industry standards or not using compliant software have had to engage in manual processes to deal with the three pages of magazine return changes notified by Network Services.
These change notifications are coming through weekly as Network Services moves to its weekly returns model.
To newsagents who wonder about the value of up to date industry-standard software, the time saved for many in handling these Network Services notifications is the answer.
I’m very surprised that you of all people expect that the Agent take on an obligation to cater for deficiencies on the distributers side.
Regardless of what system you are running there is no real excuse for Network to need to constantly make revisions to their returns dates if their system was working as it should be.
SA,
Network are in transition. The alternative was to stay with monthly returns.
Mark
I’ll forgive a few problems during a transition, you seem to expect this will go on for a while. There isn’t an excuse for bad practices.
The change as well from recall date to off sale date is completely pointless and now makes what was once a useful data field into an uneeded one.
SA,
I expect it to take a while give the on sale period of some titles.
Mark