Close to 1,000 newsagents use eziPass for vending mobile phone recharge, phonecards and other products. It has proven to be reliable and useful software for newsagents, especially since the collapse of Bill Express. Now that Optus is available, eziPass can offer newsagents all the top selling mobile phone products.
eziPass is free for all newsagents including the 1,500 newsagents who use Tower Systems software and the 1,200 newsagents with any of the other six systems on the market.
Last week, some eziPass users experienced challenges when POS Solutions updated their software without warning. Their update included an untested interface to PC TAFMO, technology used in the current version of eziPass. POS had not tested the software in-house. It had not passed testing with the folks at TAFMO. Had they followed basic testing requirements they would have found that the software had a bug and therefore not released it. The TAFMO testing is crucial since they would know the environment into which POS was about to install its software. POS knew they yet rushed the update out.
We alerted POS to their problem and they sound found the bug released an update to their software. POS Solutions has blamed Tower Systems for the problem. They have done this because they are about to announce their TAFMO interface and they want to switch people away from eziPass. This will be easier if they can discredit us.
There are other reasons POS has falsely accused us of causing the problem with their software but I will leave that discussion for another day.
The eziPass software continues to work well on POS Solutions installations and many hundreds of other locations. No update has been released. None was necessary. The problem which affected a small group of POS users was caused by them and fixed by them.