Here is advice for newsagents on how to remove Bill Express hardware. Whether you should remove the equipment or not is a decision you need to weigh up carefully – there is a possibility the network could be running again some day. Please note that each situation may be different. If you are not sure get a professional to remove the equipment.
- If you use the internet through Bill Express, do not remove any hardware as your internet will stop working.
- All the Bill Express hardware is normally plugged in to 1 or 2 power boards. Turn these power boards off at the power points. Test your point of sale system (all computers), make sure that all printers, all scanners and internet is all working. If anything stops working, turn the power points on and get a professional to remove the hardware.
- If only the Bill Express hardware is turned off, slide out and unplug the IBM computer box. This will have about 4 or 5 cables plugged into the back of it. Once it is completely unplugged, remove it from the counter altogether.
- With the pin pad and the printer on the counter there are 2 or 3 cables plugged into each. Unplug all the cables and remove the pin pads. Feed the cables back into the counter.
- Carefully unplug and pull out the now disconnected left over hardware and cables. Do not cut the ends off the cables. As this would be damaging the cables for which you could have some liability.
The only downside of doing this is that the screens which the Swish group made a fanfare about bringing to its network will no longer work. However, I suspect their ASX announcement was a bit of hot air. Smart newsagents are making good use of the screen and running their own in-store ads.