A colleague sent me this photo of a Bill Express screen advertising the BOPO card in a newsagency tonight. Newsagents have not been told to turn off the screen. The BOPO ads have not been stopped.
While I am no lawyer, for what it’s worth I’d suggest that all newsagents turn off their Bill Express advertising screens – otherwise, as the photo shows, you are likely to be advertising a dead product.
As a result of my blog posts here about BOPO I’ve had calls from BOPO customers upset that money they just loaded is inaccessible to them. The BOPO website is completely helpless in this area – it ought to provide advice to these customers.
Mark, do you know if the Bill Express saga is tied up with the inability for Coles/Bilo being able to sell Mobile Recharge at the moment?
Yes.
even at Target Stores, too.
Bopo customers can seek assistance from Cuscal, who are the bank behind Bopo.
They have set up a FAQ that explains what is the go.
Customers can be advised that their money is safe and not lost, and they will be able to recover it.
here is the website http://www.cuscal.com.au/media-press-releases-BOPOQA.html
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As for the coles and targets vouchers, All coles group sites (bi low, target, coles express, kmart, etc.) have lost their voucher supplies, as all was through Dialtime.
there is a way to extract funds from bopo
people that has paypal linked to their bopo credit cards can extract monies out of thier bopo into paypal.
hope this helps.