A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Bill Express marketing fees missing in action

When Bill Express unilaterally removed the marketing and other rebates in February, they introduced a new pricing structure which included the quarantining of around 30% of my revenue from bill payment services for marketing. It is May and I am yet to see any activity for my contribution to their marketing fund. Given the apparent financial stress of the company it is a fair questions to ask what is happening to my money.

Given the out of stock problems of recent weeks and other noise swirling around Bill Express I would have thought it in their best interests to managing the marketing funds they are collecting from newsagents in a more transparent and proactive way.

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Bill Express

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