I am disappointed that the ANZ a few weeks ago significantly increased the break fee it applies to retailers exiting its merchant arrangements. The timing is curious – we received our letter a few weeks after the Bill Express difficulties became public. Even if you are out of contract the ANZ seeks to whack you.
The whole idea of break fees is disappointing. Any supplier ought to be confident enough of the services they provide that they don’t seek to handcuff you to their business.