A blog on issues affecting Australia's newsagents, media and small business generally. More ...

Powerball $40 million opportunity

Newsagents have an opportunity to reconnect with customers over the next seven days thanks to the Powerball jackpot reaching $40 million.  Key to making the most of the opportunity is action:

Dazzle with customer service.

Connecting with their dream – the motivation for the purchase

Offer an up-sell (either to sell the Powerball or to sell another add on product)

Offer a bonus gift which connects with other products in store – come on suppliers, help us out.

Reminding the customer where they shopped.

This jackpot is not a chore, it is an opportunity.  The more of us who seize this opportunity the more we reinforce to consumers and supplier why the newsagent channel is a viable business partner.

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