A customer loaded their BOPO card here in Australia with cash. Their friend overseas tried to withdraw cash from the BOPO account, as they have done previously, without success. Several calls later, the customer has been told by BOPO representatives that the platform is down. This is just another challenge for Bill Express – the BOPO operation is a subsidiary of the company – in what is a very difficult time for the company.
UPDATE: The withdrawal has now worked. So, the customers remain nervous but are happy they could access their cash once again.
bxp down at 1520 hour,not working in my shop at all.
Don’t worry guys, my dialtime terminal has been down since last saturday and no one at dialtime/billexpress seems to cares. They send out these faxes saying everything is O.K, don’t worry, reminds me of that boat that sank I think it was the titanic
Luke, the Titanic did ask for help and some surived I think b/x will sink with all hands.
some 30 BXP compny associated satff terminated Frday afternoon …. the sailors sent adrift
Dear newsagents
We found following law clause is very useful in arguing our case.
This is only for reference, because lawyers may have own interpretation (quote from business law book and contract law book and prepared by Carlingford newsagency)
Australian believing in Trade and commerce:
Trade and commerce should be based on equality and fairness.
A signed contract under inequality or unfairness will be void.
Fair Trading Act 1999 (VIC) clearly outline the following;
Misleading conduct and unconscionable conduct are prohibited in any trade or commerce. Those conducts include spoken and written words.
Improper pressure, such as duress and undue influence, is prohibited in any trade or commerce. The duress means the improper threat for someone to do something. The duress includes some physical harm by someone, threatening to someone’s property and mostly, threatening to the economic well-being. Undue influence is basically concerned with presumed pressure from the relationship between parties. The decision to enter into the contract is not freely made.
Unconscionable conduct is mainly concerned with the following aspects;
One party has the relative strengths of the bargaining position;
One party is required to comply with the unreasonable conditions;
One party is unable to understand and documents relating to the other party;
One party has some disability or other circumstance placing that party at a serious disadvantage in entering the contract. That part is unable to make a proper judgment and the other party knowing of the disadvantage take unfair advantage of the superior position.
One party is not given an opportunity to seek for the independent legal or other expert advice.
The provisions of the contract and their legal and practical effect are not accurately explained by any person to the party, and that party does not fully understand the provisions and their effect.
Fair Trading Act 1999 (VIC) clearly outline the following:
Unfair terms in a contract are void. An unfair term in the unfair contract causes a significant imbalance in the parties’ right and obligations.
The following are the list of specific circumstance.
One party has the right but not the other to avoid or limit performance of the contract;
One party has the right but not the other to terminate the contract;
One party has the right to determine the price without the right of the other to terminate the contract;
One party has the right to assign the contract to the others determent without the consent of the other party;
Imposing the evidential burden on the other in proceedings on the contract.
Jim/Clem
Bill Express is in serious trouble, they have had to let more than 250 staff go in the past 6 monhts in multiple slashings including last Friday.
Who will help us? It is only going to get worse, I’m getting out!
Bill Express never had anywhere near 250 staff according to their annual reports.
Are you telling stories Frank?
have to agree, im far from being a bill express sympathiser, but whoever told you that frank is pulling your leg, bill express wouldnt have had 250 people to start with. i have heard about the 30 layoffs last week. but whether thats true or not remains to be seen or could be hear say aswell.
I am guessing that they are hiring and making redundant all of their family members and giving them big payouts? Just kidding, but I do have a feeling that all is not above board in their financials.
Yup! I have a small Bopo card, and no attempt to contact them via the website or by standard SMS is currently succeding as of about last Thursday evening. Fortunately I’m careful. I never had more than $250.00c on it at any one time.
Ivan
I’m just wondering, does this mean that Bopo cards will never work again?
Dead. Gone.
Hi my name is Arop, i was just want to confirm about the bopo card becuase i can’t not access to ATM mechine to get money so please i would like to hear feedbakc from thank you.
hi, i was got a Bopo Gift Card and i can’t access the website or call the number provided on the back of the card, how do i find out how much i have ?