Last year I complained here about Mont Marte, the art supplies company in Queensland – I wrote about how how getting stock was a challenge and that they were competing with us through their own retail store which appeared to not have stock challenges. We closed that relationship and sat out of art for a few months. We’re thrilled with a relationship with Canson. We have just completed installing their range in Frankston. The photo shows part of the art suppliers and a small portion of the cardboard display. It’s been in less than a week and has already lifted the back corner of the shop in terms of sales and how we relate to it.
For the past few years I have had a twice a year Monte Marte Art Sale and it has been very successful.
A few weeks ago I placed an order for more product and was asked to pay pro forma for it. When I asked why I was told
that it was their policy.
I reneged and cancelled the order. I had a
proven credit rating with them and refused to pay in advance so we are no longer dealing with MM. I had put on this blog before that their data download was second to none that I had ever seen before and it was. Excellent product and excellent returns but very poor customer relations,
in my opinion.
I will be sourcing product from Canson in
the new year.
It is a shame but MM have brought it upon themselves by being unrealistic about their trading terms.