We misplaced the box of Daffodil Day fund raising product at our newsagency and forgot about promoting the cause. With our back room in upheaval for months because of construction plus so many charity requests put on newsagents we could make excuses but we know that the fault was ours. A weakness in our process allowed the box to go missing for weeks – we found it on the weekend. We have sent a cheque off for all the Daffodil Day product and taken it as a lesson to improve the back room processes.
I’d like to see some structure brought to charities using newsagents as fund raising points. There are some weeks we are raising money for two charities. This is not ideal.