Someone at Christina Re decided to change their stock codes without warning – meaning that the order we brought in last week took considerably longer to process. This may seem picky but we rely on supplier stock codes to manage stock – it is the common link between our business and suppliers. Stock codes ought to be sacrosanct. National retailers would not permit a supplier to make a change like this without discussion.
For us it is another frustration from the Christina Re relationship. We have been with them for close to four years as one of their first newsagent outlets. Just over a year ago they put their product into another shop in our centre which is their right but probably not a smart more. They also promised some marketing support which did not eventuate.
This stock code botch up has us looking elsewhere.