The noise in our shop and back room has been debilitating this last four weeks, so much so that customers turn and walk out. Magazines have been the hardest hit. Our sales growth is consistently above average yet over the last four weeks, magazine sales are down 17%. Magazines are a browsing experience and with the retail space so uncomfortable people don’t browse and so they don’t buy.
We’re talking with the landlord about the financial impact of the noise.