Further my post earlier today – I’ve been contacted by enough newsagents to know that the slow down by Network (PBL) in handling magazine returns will cost the small business channel around $2 million in cash-flow. That is, a $2,000,000 cash liability to Network seems to have been shifted out by 30 days.
Nice work if you can get it.
The magazine returns process and cycle is well established. The change by Network, while permitted under their trading terms, is unexpected and unfair. It is hitting this small business channel at a time when many will not be in a position to carry the cost to their bank balance.
These companies will be the death of newsagents.
THEY DO NOT CARE ABOUT THE CHANNEL.
This is evidence from your blog above.
I was suprised with this latest returns recall- Makes tough going just over the festive season…..
Hi Mark – What is the most effective way we can all voice our opinion regarding the Network Services Company deliberately interrupting our cash flows regarding returns?
Louise I think it’s best for us to complain in writing to the company and also to the ACCC.