POS Solutions, in marketing material to newsagents last week, claims that their POS Browser software is “a leader in magazine management”. I am not sure how they measure leadership. To me it means providing state of the art facilities which help newsagents achieve better commercial results from their magazine category. This means better supplier interfaces, better stock control, better over and under supply warning facilities and better business performance tracking. Oh, and being first to market.
Newsagents switching to my company, Tower Systems, tell me they switched because they want better magazine management facilities than they had in POS Browser.
POS has only recently passed industry compliance tests – two years after their competitors. Sadly, they have left, by my estimation, 70% of their users behind since the cost of moving from the POS DOS software to the POS Windows software is prohibitive.
Are the POS claims to be “a leader in magazine management” accurate. In my view they are not. POS Solutions is not a leader in this or any other area of newsagent operation.
POS Solutions names newsagents in their brochure – I wonder how they feel about the software they use? How do they feel that they have been held back for more than a year from sending magazine returns data electronically? I know from my own newsagency that this alone delivers hundreds of dollars in benefits a month.
Disclosure: I own Tower Systems.
Mark,
I am one of those newsagencies that Pos Solutions have taken apon themselves to mention in a brochure that is circulating at the moment promoting their business. Beechworth Newsagency has won Victorian Retail Newsagency of the Year in 2005 & 2006 and also Australian Newsagency of the Year 2006. Pos calims that as a result of me being a Pos Browser user they are partly responsible for our success over the past 2 1/2 years; my response to that is they are delusional. We used MYOB to catalogue our sales data for our submission, not Pos; we also received no advise that Pos were going to use our business name to promote their company, which is courteous business practice. I would not have agreed to it as i don’t believe it to be true.
I would suggest to Pos Solutions they retract any reference to my newsagency when aligning themselves with success.
Vaughan