Someone asked my why I complain here so much about Australia Post. It’s simple, they are 100% government owned and operate government owned retail stores which compete with small business stores like mine for stationery, Western Union, greeting card and bill payment business.
Here’s a photo peeking in at the government owned Australia Post store opposite my shop. For the most part it looks and feels like a newsagency in the first half. I wouldn’t mind this competition if they were not government owned and if they did not have their monopoly over postal services. This monopoly gives them cheaper rent, lower customer acquisition cost and greater control over their future.
