Two government owned retail post offices I am aware of have changed their retail ‘story’ in the last week.
Punchier stationery displays. Greeting cards at the very front.
I know from consumer feedback at one location that this is generates confusion since there is no postal service message at the front of the shop except the Australia Post logo.
Newsagents were in the stationery and greeting card space well before Australia Post. Post should either sell each of its retail stores (to individuals) or get out of all ancillary product and focus only on postal product.
Having the government trade off their postal product monopoly in an effort to take revenue from my small retail business is offensive. What other country in the world would allow a government owned operation like Australia Post to enter a well established and well served marketplace and compete with small business owners?
A government concerned about small business would fix this right away.